The hotel offers amenities for your comfortable stay and unforgettable experiences
Exceptional Hospitality!
“The service was outstanding, with thoughtful gestures like a welcome drink upon arrival and complimentary snacks that made me feel truly appreciated.” view full review
Delicious Breakfast!
“The breakfast spread was delightful, offering a variety of fresh and tasty options that set a positive tone for the day.” view full review
Charming Room!
“The room was beautifully designed, featuring a lovely balcony that offered a perfect spot to relax and unwind.” view full review
Perfect for Snacking!
“I loved the complimentary snacks provided, which made it easy to enjoy a little something between meals without leaving the comfort of the room.” view full review
General
Free Wi-Fi
Safe deposit box
24-hour reception
Luggage storage
Guest Parking
Electric kettle
Services
Paid airport shuttle
Paid city shuttle
Laundry
Dry cleaning
Tours/Ticket assistance
Newspaper service
Dining
Breakfast
Restaurant
Free breakfast
Children
Cots
Paid babysitting/ Child services
Room features
In-room safe
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Curtains
Show more
Location
28 Bat Su Street,
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
Map view
28 Bat Su Street,
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
City landmarks
Monument
Ho Chi Minh Mausoleum
2.3
km
Museum
Hoa Lo Prison
860 m
Quoc Tu Giam Street Dong Da District
Temple Of Literature
1.9
km
Museum
Vietnam Military History Museum
1.4
km
Museum
Vietnamese Women's Museum
890 m
Dinh Tien Hoang St.
Temple of the Jade Mountain
650 m
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
840 m
Pagoda
One Pillar Pagoda
2.2
km
Castle
Thang Long Imperial Citadel
1.8
km
56 Hang Chieu Dong Xuan
Old City Gate
1.1
km
Tran Nhat Duat Street
Long Bien Bridge
2.2
km
Museum
Vietnam National Museum of History
1.3
km
Monument
Flag Tower of Hanoi
1.5
km
Museum
Vietnam Fine Arts Museum
1.6
km
Square
Ba Dinh Square
2.3
km
Pagoda
Tran Quoc Pagoda
2.5
km
Theatre
Opera House
1.2
km
Mall
Trang Tien Plaza
740 m
Pagoda
Quan Thanh Temple
2.0
km
Event hall
Friendship Cultural Palace
1.3
km
87 Ma May Street Hoan Kiem District
Ancient House
810 m
Church
Cua Bac Church
2.2
km
73 Quan Su St
Quan Su Temple
1.1
km
Park
Lenin Park
1.5
km
Palace
Presidential Palace
2.7
km
Nearby
Church
Saint Joseph Cathedral
340 m
Library
Hoan Kiem Lake
370 m
Lake of the Restored Sword
350 m
Hang Duong
Hanoi Night Market
540 m
Theatre
Thang Long Water Puppet Theatre
490 m
Restaurants
Banh Mi 25
240 m
25 Hang Ca Street Hoan Kiem District
Hong Hoai's Restaurant
150 m
20 Bat Dan Hang Bo
New Day Restaurant
840 m
72 Ma May Hoan Kiem
My Van Than
60 m
22 Hang Phen St Old Quarter
Coffee 1 Hang But
100 m
1 Hang But
Lifted Coffee & Brunch
160 m
101 Hang Ga St Hoan Kiem District
jackbo Restaurant
150 m
17 Bat Dan Hoan Kiem
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Great breakfast variety
Spacious and clean rooms
Booking issue mishandled
Frustrating customer service
8.6/10
Great
Rooms
8.9
Location
9.5
Service
9.0
Dining
9.0
Guest reviews
8.6/10
based on 15 reviews
9.6
9.6/10 based on 220 reviews
Alexander
United Kingdom,
January
2025
9.2/10
I had an incredible stay at this lovely hotel. The staff was welcoming and genuinely caring, making me feel right at home from the start. The rooms were spacious and exceptionally clean. I truly appreciated the thoughtful touches, such as complimentary snacks. However, it could benefit from a dedicated social area for guests to mingle. Overall, it was a delightful experience that exceeded my expectations.
Rooms
10.0
The rooms are spacious, beautifully decorated, and exceptionally clean, creating a very inviting atmosphere.
Service
10.0
The service was outstanding, with staff going above and beyond to assist with everything from luggage to travel arrangements.
Location
9.0
The location is very convenient, allowing easy access to local attractions and transport options.
Dining
9.0
Breakfast was delicious, offering a great selection that catered to both Western and Vietnamese tastes.
Facilities
8.0
The facilities were well-maintained, but a social area for guests would improve the experience.
Robert
United Kingdom,
January
2025
9.8/10
I had an amazing stay at Culture Hostel, located right in the bustling Old Quarter. The rooms were spacious and exceptionally clean, and the beds were incredibly comfortable. The staff, especially David, Ms. Thuy, and Ms. Hoa, made my experience truly special with their impeccable service. One downside was the lack of a swimming pool, which would have been a nice addition, but overall, it provided excellent value for money and a delightful breakfast to start my day.
Rooms
10.0
The rooms were spacious, clean, and comfortable, with large storage lockers.
Service
10.0
The service was outstanding, with staff going above and beyond to assist.
Location
10.0
The location was perfect, right in the heart of the Old Quarter and close to major attractions.
Dining
10.0
The breakfast offered a wide menu, both local and continental, and was a fantastic way to start each day.
Facilities
9.0
The facilities were well-maintained, enhancing my overall experience.
Ethan
United Kingdom,
December
2024
8.8/10
I recently spent three nights at this hostel and it was a remarkable experience. The location was perfect for exploring the city, and the rooms were well-equipped and clean. The service was exceptional, especially with Ms. Thuy going above and beyond to ensure our comfort. On the downside, having no fans in the rooms can make it a little uncomfortable sometimes, and the air conditioning must be turned off when you leave. Overall, it was great value for money.
Rooms
8.0
The rooms were clean, well-equipped, and comfortable; however, they lacked fans.
Service
10.0
Service was outstanding, with the staff being extremely helpful and accommodating, even organizing early check-ins and trips.
Location
9.0
The hostel is located in the old quarter, making it a great base for exploring the city.
Dining
9.0
Breakfast offered a nice mix of Vietnamese and Western options, and complimentary snacks were a lovely touch.
Facilities
8.0
Excellent facilities include air-conditioning and complimentary amenities; however, be aware no stairs are available.
Carl
United States,
November
2024
9.8/10
I absolutely loved my stay at this hotel! From the moment I walked in, I felt welcomed and appreciated. The rooms were incredibly clean and comfortable, and the value for money is unbeatable. The only downside is the lack of a lift, which could be a concern for those with mobility issues. The staff was genuinely friendly and went above and beyond to assist with everything from my flights to organizing tours.
Rooms
10.0
The rooms were spotless and offered all the amenities I could need, such as a kettle and fridge.
Service
10.0
The staff, especially Julie and David at the front desk, were amazing and always eager to help with arrangements or recommendations.
Location
10.0
The hotel's location is fantastic, right near the heart of local nightlife and dining options.
Dining
10.0
Breakfast was delightful, with a good selection that included local Vietnamese dishes and fresh fruit.
Facilities
9.0
The laundry service was efficient, and they helped with tours, making my stay hassle-free.
Mark
United States,
November
2024
9.0/10
My stay at this hotel was fantastic! The service was exceptional, and the staff went above and beyond to assist me. The daily breakfast spread was fresh and satisfying, and the rooms were comfortable, albeit a bit noisy at night. While I loved the location with plenty of nearby attractions, the absence of an elevator could be an issue for some. Overall, it felt like a luxury experience for such a budget-friendly price.
Rooms
8.0
The rooms were clean, comfortable, and well-equipped with amenities like a fridge and kettle. However, they could be a bit noisy if you're facing the street.
Service
10.0
The service was simply outstanding! The staff were so welcoming and helpful, from assisting with baggage to arranging tours and local transport.
Location
10.0
The hotel is excellently located in the heart of the city, with various shops and restaurants just a short walk away.
Dining
9.0
Breakfast was a highlight, with fresh fruit and a menu offering delicious Vietnamese options. I enjoyed both the quality and variety!
Facilities
8.0
Facilities like the laundry service were efficient and reasonably priced, and the computers in the lobby were a nice touch.
Fred
United States,
November
2024
6.2/10
My experience at the hostel was quite mixed. I faced a frustrating situation with my booking, where the staff initially claimed there were no available rooms despite my reservation, which felt unprofessional. On the other hand, there were moments of warmth and helpfulness from some staff members that I appreciated. The location was vibrant, surrounded by eateries, but the service I received was not ideal, especially at check-in.
Rooms
6.0
Although I didn't stay in the room I booked due to the mishap, I did see it briefly. It looked decent and appeared comfortable.
Service
5.0
Service was inconsistent; while some staff were friendly and eager to assist, others were less accommodating, especially regarding my booking situation.
Location
9.0
The hostel is in a great location, full of dining options, and a short walk to shops.
Dining
7.0
I didn't get to experience the dining firsthand, but the description of breakfast options sounded appealing.
Facilities
5.0
There were no noteworthy facilities I used due to the early cancellation of my reservation.
Avery
United Kingdom,
November
2024
8.6/10
This little hotel exceeded my expectations with its great hospitality and comfortable accommodations. While the location is vibrant and bustling, it can be noisy at night, which may not suit light sleepers. The welcoming atmosphere and attentive staff made my stay feel quite luxurious for a budget price. Overall, it's excellent value for money, especially with the included breakfast and tour assistance.
Rooms
9.0
The rooms were clean and comfortable, equipped with essential amenities like a kettle and fridge.
Service
10.0
The service was outstanding, with staff going above and beyond to ensure a pleasant stay, from helping with luggage to booking tours.
Location
8.0
The hotel is located right in the bustling Old Quarter, so you're in the heart of the action, although that comes with some street noise.
Dining
9.0
Breakfast was fresh and included a variety of delicious options, giving it a restaurant feel despite the small space.
Facilities
7.0
While there is no lift, the staff assists with luggage, making the absence of an elevator less of an issue.
Kenneth
United States,
November
2024
8.4/10
I had an amazing experience at this hostel! The location is perfect in the heart of the old quarter, and the rooms are spacious and clean. The breakfast offered a fantastic variety, and the staff were genuinely friendly and helpful throughout my stay. However, my experience took a turn when I faced a booking issue that wasn't handled well, which left me quite frustrated.
Rooms
9.0
The rooms were spacious, clean, and well-equipped, ensuring a comfortable stay.
Service
6.0
The service was quite helpful on most occasions, but a serious booking issue marred my experience.
Location
10.0
The hostel is centrally located in the old quarter, making it easy to explore Hanoi.
Dining
10.0
Breakfast was outstanding with a wide selection, definitely one of the best I've had in any hotel.
Facilities
7.0
Facilities were decent, but I didn’t get to enjoy them fully due to the booking mishap.
Great breakfast variety
Booking issue mishandled
Daniel
United States,
October
2024
9.2/10
This hotel exceeded my expectations with its excellent service, comfortable rooms, and wonderful location. The staff was incredibly helpful and always greeted me with a smile, making my stay feel special. However, the noise from the street could be distracting at times, especially for light sleepers. Overall, it's a fantastic choice for those seeking great value in the heart of the city.
Rooms
9.0
The rooms were clean and comfortable, equipped with a kettle, snacks, and bottled water. The beds were really cozy, and the bathroom was spacious with great water pressure.
Service
10.0
The staff provided outstanding service; they were attentive and went out of their way to assist with bookings and luggage. Their friendly demeanor really enhanced my experience.
Location
10.0
The hotel's location in the old quarter was perfect. It was just a short walk from Hoan Kiem Lake and surrounded by shops and restaurants, making everything easily accessible.
Dining
9.0
Breakfast was impressive, offering a lovely selection that included traditional Vietnamese dishes. It felt more like a restaurant breakfast than a hotel one.
Facilities
8.0
While the hotel had many great amenities, it's worth noting that there is no elevator, which might be inconvenient for those with mobility issues.
Great service.
Street noise.
Jason
United Kingdom,
July
2024
9.4/10
I had an amazing stay at this hotel. From the moment I arrived, I was greeted like family, which truly enhanced my experience. The room I stayed in offered stunning views of the city, and the service provided by the staff was exceptional. While the breakfast wasn't buffet-style, it was hearty and delicious, though the seating area was a bit small. Overall, this place is a fantastic value for money.
Rooms
10.0
The room was spacious and provided a nearly 360-degree view of Hanoi, making my stay even more enjoyable.
Service
10.0
The service was remarkable, with staff like David going above and beyond, including organizing showers and taxis for me.
Location
10.0
Situated perfectly in the old quarter of Hanoi, it's just a short walk to various shops and dining options.
Dining
8.0
Breakfast was free and although not buffet-style, the menu selection was delightful and freshly prepared.
Facilities
9.0
The hotel offered great amenities like a hairdryer, electric kettle, and they thoughtfully provided snacks in the room.
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